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Company Details:
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★ Guarantee to respond customers' requirement within 24 hours and solve clients' problem within the shortest period of time.
★ On the basis of in-house service network, service resources from global partners could be shared to ensure international warranty service.
★ Established spare parts management system and with automatic storage to satisfy clients' demand on spare parts.
★ Services for remote monitor, diagnosis and maintenance.
★ According to customer's requirement, we are able to establish service center at project site to provide service around the clock.
Our Certifications
FAQ
A: It’s 1 year or 1000 running hours whichever comes first. But based on some special project, we can extend our warranty period.
A: Yes, all of our products like Cummins, Perkins, Misubishi power generator enjoy the global warranty service. And the alternators we use like Leroysomer, Stamford, marathon also enjoy the global warranty service, so you do not need to worry about the aftersales service.
A: Yes, we can accept OEM.
A: We can accept T/T 30% in advance, 70% balance against the copy of B/L or L/C at sight.
Our normal delivery time is 2 to 5 weeks. But if your order is some special engine and alternator, the delivery time will be longer.
If you have any question, pls feel free to contact us:
Email Address: info@stonegenset.com
Skype: henryshawn
Whatsapp: 0086 13761066312
Contact Person: Mr. Henry Shawn
Tel: 86-13761066312
Fax: 86-21-61816213